Facebook Reviews : Click Here

18.10.2011 01:03

Just wanted to write a quick note to say thanks for the great customer service! Great,quick communication with results!

I appreciate you guys going the extra step and mailing to my APO address! Great prices and great customer service, that’s something you rarely find at the same time these days!

Thanks again, you have gained a return customer with me! – Sean Sent from my iPad


  Btw I got my order from you very quick last time and really appreciate you shipping that fast!



23.10.2011 23:08

 I got my order today! I just wanted to also say thank you for the extra goodies that you included in my order.

I am not sure if you normally include all those things or if you included them as a care package for me since I am in Afghanistan.

Either way, the thought is very much appreciated. You guys go well above and beyond what I would expect from a hobby shop!

Thank you so much for your thoughts and support. You have certainly gained a lifelong customer with me! Take care !



My Rakonheli frames

“ I order my frame on a Sunday night and I received it on Wednesday. Very fast Service.The Rakon frames are pretty good I have no complaints.Here are some pics of my BL MCPX with the Rakonheli frames.

Aka tntneon on YouTube or tntburnett on helifreak.Have a blessed week ”



02.12.2011 23:19

'' Mark, Thank you for getting to me so quickly! 

I had some problems when I placed my order, all my fault,  and your online service really helped me out by straightening out my mess and getting me back to making my order correctly. 

You have a great store and there are many other RC.com’s that have the same products as tmkarc1hobby.  What makes yours standout and tower over the other’s is the customer service. 

Thank you and I will definitely be coming back, maybe I should have wrote this to your web page but anyway, thanks and I appreciate all that you and the others there at tmkarc for everything” .  


On 09.12.2011 12:02 J M wrote:

“Mark, I’ll start by saying, “Thank you.” I’ve been doing quite a bit of online shopping lately. It was so refreshing to get the level of customer service your business provided.

Mostly, all I’ve been receiving are excuses as to why things weren’t shipped out…”We only do our shipping on Tuesdays,” or “Oh, (insert shipping company name) didn’t pick up the package when they were supposed to.

” Put the blame on everyone else and take no responsibility for their piss poor attitude and sorry customer service.

Even the Post Office doesn’t seem to care, not really sure they ever did. I recently got into flying helicopters and as you may know, it isn’t the easiest thing to learn.

Especially if you do not have a large indoor area to fly. Needless to say…lots of broken parts but half the fun is working on and upgrading them anyways.

When I ordered from you, I also ordered from another hobby shop in Connecticut on the same day. Unfortunately, you didn’t have all of the parts I needed.

It took them 2 weeks to get my order to me and we almost share a border with them. I received my order from you in less than a week and you’re half way across the country.

And you even threw in a set of batteries for my transmitter. So, I will definitely be ordering from you again.

I’m almost looking forward to breaking my helicopter just so I’ll have a reason to order some more parts. Who am I kidding, I don’t need a reason to order any parts.

Again thank you very much, amazing customer service is appreciated”.



01/03/12  14:10
 “Mark All fixed and tested thanks. I’m in the computer support business, your support is second to none.
I will be ordering all of my parts from you. I will pass the word on to others. Thanks”
01/05/12 14:14
“To everybody….Received my order of MCPx bling today and was really surprised of the speedy delivery, protective packaging, fancy receipt, business info and the extra’s. 
I had a hard time finding these parts and was referred to you from Xtreme and I am happy to say that I am completely satisfied. I personally appreciate all the sincerity you show to the customer. 
Thank you and have a great day.”
Heli flyer from Michigan


01/14/12  11:12

“Dude you are AMAZING!!! I can’t give you enough credit on HeliFreak!  Thanks for an absolutely amazing service!!”V/R,



01\17\12  10:43

"Thanks.  I love the quick response and shipping."  



01/17/12  11:55
 “Thank you Mark for your fast and polite service!
I will continue shopping your store and pass it on to my friends..”
 02/03/12  23:05
 " A sucsessfull business is built on relationships
 with people not just revenue. " 
Doug Sent from my iPhone
 "Go ahead and use the quote good luck with your business 
you are doing the right things " 

02/14/12 08:38
" I placed an order last Friday for a Rakonheli MSRX Swash.
I received it on Monday afternoon here in Oregon! You sir ROCK! It is
very nice to find great service now days. Thank you,
I will be purchasing more items in the future. "


 Tue, 14 Feb 2012 09:21:02

" Can't say enough about the fast delivery and customer service!
I ordered late Friday and Mark shipped out my order Saturday morning...
it arrived Monday when they deliver my mail!  By the way, 
I sent another email after I had placed my order to add another item and 
Mark gladly added the item I forgot to add to my cart.  Any questions sent to Mark, were responded within an hr! "


 13.03.2012 20:32

" As always, a pleasure doing business with you, always fast to respond.”



 03/24/12 01:30

" I am very impressed by your customer service. I have been in the service industry for 22 years and have NEVER had a vendor contact

me at 12am with concerns about my order. KUDOS to you! Thanks, I will pass this info on to my friends..”



 03/27/12  07:27

" Man you guys have great service.. This is only my second order with you and im very impressed... Thanka for the mint candies to lol " Best regards 

 06.03.2012 00:25

" WOW I can’t believe i got a response this late!! thank you for the info!!

I am glad I found your site, your customer service is top notch!”



 Thu Feb 23 08:56:00 2012

WoW!! I placed this order only 7 hours ago and it already shipped. I’m impressed. Thanks.



Thu, 5 Apr 2012 10:37:45 -0400 (EDT)

just a late note, i received my order, invoice # 939 on 3/29/12 only 4 days even when i placed the order on Sunday!!! great service,

I’m still waiting on a order placed with one of your competitor who’s name i won’t list but their initials are @#$%^&*(@ , placed that order on a day earlier than yours and still waiting for it on 04/05/12,

even on the 26 when i found out they were out of stock and i canceled that part they still have not shipped!!!!!

only reason i ordered from them was for parts like rotor head linkage that you don’t stock or i missed in your parts listing, please add more parts you already have the best service



2012-04-13 10:57

I received my order yesterday – the shipping was quick and packaging was perfect.  (I’m used to parts like this being shipped in an envelope – not a box!)

The thank you mint was a nice touch!




Wed, 25 Apr 2012 10:40:55

Many thanks! Your customer support has been outstanding through this whole thing.



2012-05-09 13:15

I just wanted to say thank you. You have went above and beyond in every area to keep me up to date as to what is going on with my order. I commend you for that.

Your company has earned my loyalty due to this. I will/want to purchase my replacement parts from your company. I have never ordered from a place that has went out of their way to keep me informed as you have.

You have called me every time I have sent you an email. Please forward this to your supervisor. You are an amazing employee. I can’t thank you enough, I’ve been wanting this heli for months.



2012-06-08 15:01

I am extremely impressed by your fast service and quick shipping,I recently purchased a blade 120 sr a couple of months ago and will be upgrading to all the cnc parts in the near future, and now i will be purchasing everything from your store thank you.



06/17/12/ 9:03Am

 This is one of the best R/C retailers I have ever dealt with. Mark has competitive price’s, fast to ship and AWESOME customer service. For my hop up parts, I will do business with no other. So check things out, you can’t go wrong. This is a man that deserves your business.





I sincerely appreciate your helping hand today with my order,

I don’t know what time you guy’s close up shop but if you stayed late to help me i can’t say enough to thank you. 
It’s people like you who still make this hobby fun and exciting, 
I thank you again for all of you time today and i will definitely be recommending my friends to your shop!!! 
I have been looking for these parts since the parts first came out and have been doing a lot of research on them, 
if you guys would like a full review on them please let me know and i will divuldge any information you want about quality 
and how everything went together and the difficult times if there are any and some go pro vids too, 
still getting used to flying the tiny thing but its a step up from the 
MCX so its definitely been a good learning curve so far can’t wait to master the mini! Thank you again.


Mar 18, 2013 17:16 PM
 " I just wanted to let you know how happy I am with the service I was provided. 
Not only did you have the extreme motor I was looking for when the extreme website itself was out of stock, but you were also cheaper than they were. 
Also I noticed that you are located in Texas, and I live in Massachusetts. I ordered these things last Friday and they already arrived today. 
I ordered some batteries from another website days before and still haven't seen them. 
I just wanted to personally thank you for such great products and service, can't wait to install tonight and look forward to my next order. 
I am a business owner myself and wanted to let you know how happy I was with your service and plan on purchasing more helis in the future. 
Will DEFINITELY be ordering more products from you. Keep up the great work " 
  Jeff D 

May 6, 2014 08:13AM
Comment: Mark,
 I happened to see some people talking about tmkarc on HeliFreak this morning and wanted to send you a quick note. 
I've been involved with RC helis for a bit over three years - and being that I'm a "geezer" and all my kids are long gone, 
I have the time and money to spend on my hobby. I've dealt with dozens of online hobby shops and eBay purchases - but no one can come close to the customer service your company provides to your customers.
 From email responses to my queries, to stock selection, to price, you guys are #1. 
 I have no idea how big your company is; how many employees you have - 
I was sitting here thinking - I feel like I am your only customer - that's that level of service I've received from you over the past few years. Keep it up and I'll spread the word.. 

Tue 23:41 May 21,2014
Thank you so much for your great customer service.  
I'm impressed.  I was planning on giving my dji gimbal order to a more local shop but you guys have defiantly earned my business. 
 Thanks again.  It's really good to have a shop that cares.  
The dji dealer in the bay area has horrible customer service and I wont to go there again.  
They are digging thir own grave, checkout their reviews on yelp...  
It'll make you guys feel really good about the level of customer service you provide.
 They've lost thousands of dollars of my business that you've now earned!

Sun: 2014-07-13 01:51
Mark, I just want to thank you for the fast shipping and especially the free gifts.
Great service and that is why I keep coming back.
You and your workers do a great job so please thank them for me.
You have a great weekend and my next paycheck I will buy another few hundred dollars worth of parts
.I have a to finish my 300x and I want some parts for my 450x as well.Have a great weeknend!

Dave V

Mon: 2014-09-08 19:30
I'd like to say how pleased I am with buying various products from you. The customer service is great and the shipping is fast.
I look forward to buying other things in the near future, your site is like a toy store :).
Kyle D

Tues: 2014-09-08 00:17
I received my order today and there was a free Lynx Canopy in it to my surprise. 
I purchased parts for my 300x build from you since your prices were the best I could find.  
I never expect anything for free so I just wanted you to know this is greatly appreciated.  
I am very happy to find out for myself that the posts on helifreak saying how great your customer service are true.  
Thank you very much. 

Pred M

Wed : 2014-03-12 06:14
★★★★★ Plain and simple, if you are not getting your RC supplies from TmkaRc1Hobby, 
you are not getting the best deal. This is by far the best service RC hobby in every aspect. 
Great prices, best service and fast delivery. Mark will treat you like the most important customer 
and will make sure you get the best value and provide amazing technical support. 
Thanks to Mark I have been able to improve my RC heli skills and he saved me from lots of headaches.
 Mark will not make you feel like a friend, he will become your friend.

Leonardo. A

Monday : 2015-01-12 17:21
Just wanted to quickly say how impressed I am with your company. 
Some of the other heli parts vendors do not have the great level of service that I have always received from your outfit. 
Great prices, great selection, great service. 
That's what makes customers keep coming back and you have always shown me that. Thanks! 

Rob M

Wednesday : 02-25-2015 19:16
 " Dear Mark and all....
 I just wanted to let you know how incredible you folks are.. I mean that. 
I've spent a few hundred dollars with you over the past month or so - and never been disappointed. 
Your delivery times are outstanding - only surpassed by your customer support. 
In fact, one of the items I ordered was out of stock, and what happened? 
Someone - a real person! - actually called me! It's what customer service is all about...
You folks are incredible. And by that - I mean "Incredibly Outstanding"... 
I now have my on-line "Hobby Store". Why would I go elsewhere. I wouldn't. 
Thank you so much for your incredible service, shipping and support.. You guys "ROCK"...! " 

John D. 

Friday : 06/26/2015 21:33
Mark, You and your crew rock! You truly know how to satisfy and deliver! 
Your drive is something that every business strives for, keep up the good work 

Isaiah M

Wednesday 2015-09-02 16:53
Hey guys,

  Just wanted to say thanks for the great price and surprisingly fast
  free shipping. My Oxy 3 arrived safely in Los Angeles in just two

  You'll definitely be my go-to dealer for all my heli stuff.

  Best regards,
  Rick G

Saturday 2016-02-04

 Thank you quick process,shipping many companies could learn from you. 
Customer service so vital enhances returnees to order from you.
Charles P